What do our clients think about our security solutions?
Having visited our website you probably have a good idea about our security design and installation services and the high quality and service levels that we offer our customers.
But just how good are we in practice? Rather than tell you ourselves, we thought we’d let our clients and the authorities we work with do the talking. Read on to discover exactly what our customers and the police think about our service.
"Dear Mr Gains
RE: Recognition of Good Work
It has been brought to my attention that your staff were instrumental in the arrest of criminals on an industrial site in Sandiacre, Derbyshire.
I would like you to pass on my thanks for the diligent and professional work of your control centre staff. This is an example of where working in partnership brings real benefits to communities, in this case, arrests for the serious offence of burglary.
Without the support of your staff to provide us with the intelligence we need policing and consequently public safety would suffer.
I trust we can continue to work together to improve community safety."
J Wright, Divisional Commander, Derbyshire Constabulary |
"Dear Mr Gains
Visit to Guide Security
Just a brief note to express my sincere thanks to you and your staff for making my visit to your operations centre last week so interesting and informative.
What struck me most about your operation were the people. I found it very refreshing to meet a group of people so genuinely concerned about delivering a top quality service to their customers. That enthusiasm and keenness to ‘do a good job’ was most apparent in your control centre, places where all too often the most disillusioned and de-motivated people are to be found.
Many in the security industry appear to have become completely obsessed with technology, usually to the detriment of both customers and staff. Your innovative use of technology coupled with motivated and enthusiastic staff can only bode well for the future.
Your results speak for themselves and show that the security industry can do the job right when it thinks about it. I can only hope that others follow your lead.
Thanks again."
Stephen Jiggins, Community Safety Projects Officer for Director of Technical Services, Wandsworth Council |
 Download the original testimonial in PDF format
"Having had your system installed for over 12 months; I wanted to take the opportunity to document to you the positive effect the services have had on our business.
You will recall when we first became aware of your services, we were experiencing severe problems with theft of vehicles culminating in the site being by a manned guarding service of up to six guards at any one time. The replacement of such has resulted in immense cost reductions.
The level of safety and security to the site have improved dramatically. As a result of the GSS service we have had no break-ins to our vehicles or premises."
James Gregory - PDI manager – Allen Ford |
Download the original testimonial in PDF format
To enjoy the assurance of an effective security system or remote monitoring services please call Guide Security Services on 0845 058 0011 or complete our online contact form.
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