Identifying the security problem

We start by listening to what you want to achieve from your security system. We then employ a range of research and analytical skills to determine the right security system for you.

Establishing the cost

The security solution has to be cost effective and risk commensurate and at GSS we always seek to make cost savings on your behalf. Where possible we will compare our security proposal against standard or existing security system packages.

Security system design and planning

Using in-house computer aided design, our dedicated security systems design team produces detailed drawings of the proposed security system to architectural and consulting engineering standards.

Client consultation

Following agreement on security system design, standards and costs, the contract and work programme is agreed.

Security system installation and commissioning

An in-house project manager is assigned to your security system project to oversee all stages of the work until the service is finally commissioned.

Remote video monitoring

Utilising the latest software, designed by security specialists, our remote video monitoring systems provide, real-time information. The superior picture quality is more than acceptable for any future court proceedings.

Reporting

Following any security incident, relating to GSS protected individuals or property, we provide you with a detailed report that can be retained for future reference.

Security system maintenance and customer care

Our involvement extends beyond the installation of your security system. Arrangements can be made to ensure that however sophisticated your alarm system – security cameras, retail digital security systems or outdoor wireless surveillance cameras – it is maintained to the highest standards by our service engineers.

A GSS customer care executive will also maintain regular contact with you to ensure that your security system meets your expectations and that necessary security equipment updates and improvements are addressed as appropriate.

Security system upgrade

As a matter of course, we will keep you informed about improvements in security technology and service. This enables you to make an informed decision about when to upgrade your security system for greater benefits or to maximise protection.

Research and development

Our technical department is constantly reviewing our technical processes and security products to ensure that we are ahead of the market in security product development.

Working closely with a number of market-leading security product manufacturers, we are currently fast-tracking innovative concepts in a range of new security solutions with the latest, Internet Protocol (IP) driven technologies, including; bio-metric, facial and automatic number plate recognition (ANPR) systems.

For more information about how we can work with you to improve your security system please call Guide Security Services on 0845 058 0011 or complete our online contact form.